Lifetime access policy

Introduction: 

• In recognition of the evolving needs of learners and the importance of sustained educational engagement, we introduce the lifetime access option for our range of course offerings.
• This policy is structured to provide learners with perpetual access to educational content, facilitating continuous learning at their own pace. 

Availability of lifetime access:

• Eligibility: All enrolled students have the option to purchase lifetime access for the entirety of our course catalog, subject to the terms outlined herein.
• Pricing: Lifetime access incurs a premium of 35% above the standard 12-month subscription rate. This additional cost accounts for the continued provision, maintenance, and hosting of course materials on an indefinite basis.
• Alumni upgrade: Students within their active 12-month subscription period and those with expired access can upgrade to lifetime access. This upgrade will be available at an additional cost of 45% of the current course price. 

Policy details:

• Duration of access: The term "lifetime" denotes the period during which the course remains actively hosted on our platform, which may differ from the natural life of the individual. 
• Contingencies: Should ThorTeaches LLC undergo a business transition, such as cessation, sale, or restructuring, measures will be implemented to grant students access to downloadable versions of the course content they are enrolled in, thus preserving their educational investment. However, such measures are a contingency, as there is no current expectation for such events.

Content updates: 

• Subscribers to lifetime access will receive all subsequent updates to the course content at no extra charge, ensuring access to the most current and relevant educational materials for as long as we keep updating the courses.

Non-transferability: 

• Access rights granted under lifetime access are exclusive to the purchasing student's account and are strictly non-transferable to any other individual or entity. 

Enrollment and Course Content Licensing: 

• Upon enrolling in a course with lifetime access, students are granted a license to access the course content through our platform for personal, non-commercial educational purposes. 
• This license does not authorize resale or distribution of content in any form, such as sharing account details or unauthorized content distribution via downloads or torrents. In precise terms, we extend to the student a limited, non-exclusive, non-transferable license to utilize the course content for personal educational use.
• Unauthorized use of course content, which includes but is not limited to reproduction, redistribution, transmission, sale, broadcast, rental, sharing, lending, alteration, adaptation, editing, creating derivative works, sublicensing, or any other form of transfer, is strictly prohibited. Any other use not explicitly permitted is prohibited. Engaging in any of these activities without obtaining prior written consent from an authorized representative of our organization through a signed agreement may lead to severe legal consequences. These may encompass account termination, legal action for breach of contract, claims for damages, and other remedies available under applicable laws. We take the protection of our intellectual property seriously and will enforce our rights to the fullest extent to prevent unauthorized use of our course materials.

Refund policy

Our goal is to provide you with the best learning experience possible.

However, we understand that sometimes a course may not meet your expectations or fit your needs. 

To ensure your satisfaction and confidence when purchasing our courses, we offer the following refund policy. 

7-Day Refund Window:

• If you find that the course you've enrolled in is not the right fit, you may request a refund within 7 days of your purchase, provided that you have not consumed more than 10% of the course material. 
• We believe that this gives you enough time to evaluate the course content while maintaining fairness to our content creators and educators. 

Requesting a Refund: 

• To initiate a refund, please send an email from the address associated with your purchasing account to [email protected].
• Be sure to include your order details and the reason for the refund request, as this will help us to process your refund more efficiently and improve our offerings. 

Administration Fee: 

• Please note that all refunds are subject to a 10% administration fee. This fee covers the payment processor fees incurred during the transaction and the issuance of the refund.
  

Processing Time: 

• Refunds are processed as quickly as possible. Once your refund request has been reviewed and approved, you can expect the refund to be completed within 5 to 10 business days.
•  This timeframe allows for any delays that might occur in the banking process beyond our control. 

After Refund Course Access:

• Upon the processing of your refund, your access to the course will be revoked, and you will no longer be able to view any of the course content. 

Our intent is to make your learning journey as flexible and worry-free as possible. This refund policy is designed to give you peace of mind when investing in your education, knowing that you can make a decision that's best for you with minimal risk. 

This document was last updated on Apr 6th, 2024